Privacy Policy

Last updated: May 2026

1. Data We Collect

When you use our website or submit an enquiry through our contact form, we may collect the following categories of personal data:

• Your name and contact details, including email address and telephone number
• Your company name and the nature of your business or financial requirements
• Your annual turnover and business sector, where provided
• The content of any messages you send us through our enquiry form
• Technical data such as your IP address, browser type, and pages visited, collected automatically through standard server logs

We do not collect sensitive personal data such as health information, financial account credentials, or government-issued identification numbers through this website.

2. How We Use Your Data

We use the personal data you provide for the following purposes:

• To respond to your enquiry and provide you with information about invoice finance products and services
• To arrange quotes and facilitate introductions to invoice finance providers on your behalf, where you have requested this
• To comply with any legal or regulatory obligations that apply to our business
• To maintain records of communications for business administration purposes

We will not use your personal data for purposes other than those set out above without your prior consent. We do not use automated decision-making or profiling in connection with enquiries submitted through this website.

3. Cookies

This website uses a session cookie to support the security of our contact form. This cookie is temporary, exists only for the duration of your browser session, and contains no personal information. It is used solely to generate and validate a security token that prevents cross-site request forgery on form submissions.

We do not use third-party analytics, advertising, or tracking cookies on this website. No cookie consent banner is displayed because we use only a strictly necessary session cookie that does not require consent under UK law.

4. Third Parties We Share Data With

We may share your personal data with invoice finance providers and lenders for the purpose of obtaining quotes and arranging facilities on your behalf. We only do this where you have requested a quote through our service and with your implied or explicit consent.

We use a third-party email delivery service (SMTP) to transmit enquiry data to our internal team. This service processes data only for the purpose of email transmission and is not used to store or analyse your personal information.

We do not sell your personal data to third parties. We do not share your data with marketing companies or advertising networks.

5. Data Retention

Enquiry data submitted through our contact form is retained for a period of up to two years from the date of submission. This period reflects the typical duration of a commercial finance arrangement and allows us to refer to prior communications if needed.

If no business relationship results from your enquiry, we will delete your personal data within six months of your last communication with us.

Technical server logs are retained for a maximum of 90 days before being automatically purged.

6. Your Rights Under UK GDPR

As a data subject under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights in relation to your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — you may request that we delete your personal data where there is no legitimate reason for us to continue processing it
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to object — you may object to our processing of your data where we rely on legitimate interests as our legal basis
• Right to data portability — where processing is based on consent, you may request your data in a structured, commonly used format

To exercise any of these rights, please contact us using the details below. We will respond within 30 calendar days of receiving your request.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Contact Us About This Policy

If you have questions about this privacy policy, how we handle your personal data, or wish to exercise your data rights, please contact us by:

• Email: info@invoice-financing.uk
• Telephone: 0333 567 2506

This policy may be updated from time to time. Material changes will be reflected in the date shown at the top of this page.